Dead Electric Razor

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I am happy to report my Braun 8585 razor died, it melted down and self-destructed. I am happy to report this because Braun replaced it under warranty, upgrading me to the latest top-end model. I figured I'd owned the razor over a year and was probably out of warranty, but I found out it had a two year warranty, and I was still covered.
When the razor melted down, I had just put it in the recharger. I kept smelling burning plastic, but it took me an hour to locate the source. I feel lucky it didn't ignite the alcohol cleaning cartridge, or catch the rechargable battery on fire.
I received a new Braun 8995, the top of the line. It fixes every minor complaint I had with the old razor. It shaves much closer and quicker. It's quieter in operation, and the recharging base is quieter when it's self-cleaning. The new razor has knurled panels on the side, so it's easier to grip. And of course, software upgrades! The LCD panel has new information modes, full of useful and useless information.
One of the things that puzzled me is how the old razor prompted me periodically to replace the blades. I wondered how it knew if I replaced them promptly, it must have had some sort of timer or calendar, or an accumulative adder that totaled up all my shaving time. It could judge how much wear was on the blades, but it had no way to tell if I replaced them. I was sure I got out of sync when it took me a couple of weeks to locate replacement blades. But the new model has a button so you can reset the blade counter after replacement.
When I considered how much microprocessor power is inside the little shaver, I wondered why it doesn't have a clock. Of course it would be difficult to input a time with just one button, the design would be messed up with more buttons. But the Braun designers did take advantage of that computer power, it now displays the elapsed time of my last shave, possibly the most useless data the razor can measure.
My only complaint was that it took several weeks to get a replacement shipped. During that time, I had to use a regular blade razor. Once your face gets used to an electric, it takes some time to adjust back to razor blades and shaving cream. My skin hated it, but eventually I made the transition. And now that I have the new electric razor, I have to go through several weeks of adjusting back to the electric. Braun gives a 30 day money-back guarantee, since a lot of people would give up the first couple of days, after a few harsh shaves. But it gets better within 30 days.

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This page contains a single entry by Charles published on December 10, 2007 8:18 PM.

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